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Thanks for writing in.
We tried to get in touch with you on 'xxxxxxxxxxx' and 'xxxxxxxxx' to talk to you about your concern but could not reach you.
We understand your concern that your order 'xxxxxxxxxxx' for 'xxxxxxxxxxxx' has not been delivered yet.
We're sorry for the trouble you had to go through. We completely understand and this isn't something we would want you to go through.
We see that the courier service provider tried to deliver the shipment on xxxxxxx and xxxxxxxx, but couldn't due to unforeseen issue.
No worries, they'll make one more attempt to deliver your shipment. The next delivery attempt will be done by xxxxxxxxxxx.
Your order will be delivered at this address:
xxxxxxxxxxx
The Wishmaster may call you on your contact number to check if you're around to receive the order or if they're not able to locate your address. You can also have a friend, family member or a neighbour pay and collect the item on your behalf if you like.
We assure you that feedback has been shared with our concerned team and they're working on putting in additional measures to avoid instances like these.
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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