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Hi Siddharth,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9711323841' and '7906766255' to talk to you about your concern but could not reach you.

We understand your concern about your order 'OD116671218910540000' for the 'Asics GEL-SONOMA 4 Running Shoe For Men'.

We are sorry to know that the product does not look like original.

We would like to let you know that we mandate sellers to list only genuine and brand new products on Flipkart.

However, the seller can only provide you a refund for the product.

We'd request you to write back to us within 72 hours with the confirmation of refund. So, we'll be able to help you out.

Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email. You can also share an alternate number that we can reach you on.

Also, a copy of the invoice provided by the seller for your order has been attached along with this mail.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.   

In case you don’t find the invoice in your inbox, please check the spam folder.

While replying to the email, please ensure that the subject line is not edited.

We hope to hear from you soon.

Thanks for choosing Flipkart.

     
 
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