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Hi ________,

We're writing in continuation to our previous email.

We'd like to let you know that we tried to get in touch with you on '__________' and '__________' to talk to you about your concern but could not reach you.

We understand you concern that you are facing issues with the order '' for ''.

We are sorry for the trouble you had to go through.

We request you to kindly share the exact issue you are facing with the product and write back to us within 72 hours so that we can look in to it and assist you in the best possible way.

While replying to the email, please ensure that the subject line is not edited.

We would also like to let you know that you can call our toll-free number 1800 208 9898 so that we can assist you in your preferred language.

Alternatively, you can also get quick answers to your questions by clicking the following link:

We hope to hear from you soon.

Thanks for choosing Flipkart.
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Regards; Team

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