Notes

Hi Abhishek,

Thanks for your valuable time over the call.

As per our telephonic conversation, we understand that you want to know about the cancellation reason for the order 'OD116655028974033000'.

We'd like to let you know that your order has been canceled by the seller as requested by you.

However, the seller always mentioned on the cancellation page that in case you will cancel the one item from the order, other products will be canceled automatically.

We'd like also like to let you know that the Flipkart has not canceled your any item.

We can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

As you are one of our valuable customer, your satisfaction is one of our primary concern.

The seller is unable to ship the item as it has been canceled already. If you'd like, you can place a fresh order from our portal.

We request you to please check in the future while canceling any item.

We'd also like to let you know that the shipment for the product 'Nilkamal Aspen Solid Wood Coffee Table' was returned to the seller by Gati Courier
on October 02, 2019 as requested by you.

A refund of Rs. 2121/- + 125 SuperCoins will be initiated by October 10, 2019. This is the time required for the courier service provider to confirm the cancellation.

Once that is done, it will be credited to your Credit Card and Flipkart Plus zone within 08 business days, as per standard banking procedures.

To track the status of your return request, visit the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

Moreover, the seller has refunded Rs. 4847/- + '138 SuperCoins' for your products 'The Body Shop British Rose Shower Gel', 'Peter England Men Trunks', 'Nike Sneakers For Men', 'The Body Shop Wild Argan', 'ADIDAS HEAWIN Sneakers For Men' to your Credit Card on October 02, 2019. This will be credited to your account by October 14, 2019, as per standard banking procedures.

Please check the previous statement of your credit card before reaching out to the bank.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

If you have any further concern so please feel free to contact us.

Hope you understand.

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