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1 .Return on hold, order status is not updated to delivered >> Unresolved

2. assure customers that they can pay the bill by 10-November-2019 and ignore the emails and SMS received about paying the bill by 10-October-2019.

3. Update as on 30 Sep-2019 (03:00 Am): Interest charges and the EMI tenure has been updated for KISSHT and INDIABULLS as below:
EMI Tenure
KISSHT
INDIABULLS
3 Months EMI
25%
22%
6 Months EMI
25%
24%

4....
Winners will be declared before 20-October-2019

5 credited Super Coins due to the Big Billion Day surge. In case of any contacts, inform customers to check after 24 hours for the coins to reflect in their account and close the case. DO Not assign these cases to L2. Tagging on SA: Create Incident >>> Flipkart Plus >>> General Enquiry >>> Enquiry about Plus zone>>>Solved. || Download Type: Self Learing||

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