Notes
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bluedart: 18602331234
Delhivery: 1246719500
deliver the order ASAP.
pickup ASAP.
UD cases:
cx came on call was asking about order delivery was marked is undelivered but delivery not attempted // apology done//FNDR filled 24 hour tat shared.
return req.
cx wants to return the order // tat shared 24-48 hrs.
replace req.
cx wants to replace the order // tat shared 24-48 hrs.
product info.
cx called to know about details of product and price // share information with cx same
offer details:
cx called to know about offer details and their T&C // share information with cx same.
replace process:
cx called to know about the process of pickup // share the information with cx.
PUC not marked:
cx called to inform that pickup done but puc not marked // RL panel filled.
order status:
cx called to know the order status // share the information with cx same.
refund status:
cx called to know about refund status // tat shared 24-48 hrs.
cx didn't recvd
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