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Thank you writing in.
We'd like to let you know that we tried to get in touch with you on '8123544190' and '9686658061' to talk to you about your concern but could not reach you.
We understand that you are receiving offer related calls and messages from suspected scammers who are misappropriating Flipkart.
We are sorry for the trouble you had to go through and this is not something we want you to got though.
We would request you to shop only through our app or website to get relevant offers and discounts as listed by the sellers.
We take scamming and spoofing attempts very seriously, could you please share the below details so we can take appropriate action?
1 Contact number of sender
2 Number/Email on which the fraudster contacted
3 Offer description (Modus operandi)
4 Order ID or product name shared by the fraudster
5 You paid (Yes or No)
If YES: Share the amount and the mode of transfer through which the fraudster requested
Also, Flipkart or its employees will never ask you for your card/bank details, pin or password when orders are being placed on Flipkart. In case you have experienced any monetary loss due to a fraud by such websites, please file a complaint with the cyber cell for support. If you like, you can choose to initiate legal action against the spammer/spamming organisation too.
We would like to thank you for your continued trust and understanding.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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