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Thanks for your valuable time over the call and for being a valuable Flipkart plus member.
We understand your concern that you want to return your product 'Polarized Retro Square Sunglasses (55) (Grey)' with the Order ID: OD116426934439814000.
We're sorry to know that you are facing size fit issue with the product. A replacement for the product cannot be arranged as it is not available with the seller at the moment.
Since we do not want to keep you waiting, a return request has been created for the order and the seller will refund Rs. 748/- as soon as the pickup of the originally delivered product is confirmed by the courier service provider.
You’ll receive an email and SMS with the refund details, after which the money will be credited to your Credit card within 9 business days, as per standard banking procedures.
Please keep the item along with the original product box, accessories and tags ready for pickup by October 04, 2019 as the Wishmaster from Ekart logistics will not be able to complete the pickup in case any item is missing.
To track the status of your return request, visit the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
We would like to thank you for your continued trust and support.
A short survey has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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