Notes

Hi Hasheer,

Thank you for your precious time over the call and for being a valuable Flipkart Plus member.

We understand your concern that your are facing issues while applying your Flipkart SuperCoins.

We are sorry for the trouble and this isn't something we would want you to go through.

We want to let you know that due to some technical error, we have not received the screenshot which you have attached with the email

We request you to please write back to us with the screenshot within 72 hours so that we can help you out in the best possible way.

While replying to this email, please ensure that the subject line is not edited.

We would like to thank you for your trust and understanding.

Thanks for choosing Flipkart.

Hi Rakesh,

Thank you for your precious time over the call and for being a valuable Flipkart Plus member.

We understand your concern about the product 'LG 235 L Direct Cool Single Door 5 Star Refrigerator with Base Drawer (Scarlet Plumeria, GL-D241ASPY)' with the Order ID: OD116657696826769000.

We are sorry for the trouble and this isn't something we would want you to go through.

As per our telephonic conversation you have confirmed that your issue has already been resolved.

Hence, we are closing the case.

We would like to thank you for your trust and understanding.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

Hi Sarthak,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '8962475241' to talk to you about your concern but could not reach you.

We understand your concern that you want to know about the availability of product 'Infinix hot 8'.

We're sorry to let you know that the product you're looking for isn't in stock with sellers on our portal at the moment. Please use the 'Notify Me' option on the product page to know once it's back in stock.

Hi Hitushree,

Thank you for your valuable time over the call.

We understand your concern that you want to use your Gift Card for the payment of your order 'People Casual Half Sleeve Polka Print Women White Top'.

We are sorry to let you know that you can not use your Gift Card for the payment of this order as the order has already been shipped and the payment mode you have opted is COD.

However, we would like to let you that you can use your Gift Card for the payment in the future.

Also, we would like to let you know that you can not transfer your Gift Card balance to your Phonepe wallet.

We would like to thank you for your trust and understanding.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

Hi Mayank,

Thank you for your valuable time over the call.

We understand your concern about the serviceability of products at your pincode.

We're sorry to let you know that the product cannot be delivered to your address as serviceability of an area depends on many factors such as seller's location, delivery address and also the type of product.

If you'd like, you can have the item delivered to your office, a friend or family member's address which is serviceable. Alternatively, you can choose to get it delivered at a pickup store closest to you if one is available in your area while you place an order from our app.

To check if an area is serviceable, visit the product page on our website or app and use the ‘Check Availability’ feature by entering the pincode.

The sellers and courier service providers are rapidly expanding their services and hope to deliver in your area soon.

We would like to thank you for your understanding.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.