Notes

Hi Vikas,

Thanks for your valuable time over the call.

We understand your concern that you want to know about the order status of your products.

We are happy to let you know that your products 'Redmi 8A (Midnight Black, 32 GB)' and 'Redmi 8A (Ocean Blue, 32 GB)' has been approved by the seller and will reach you by October 15, 2019.

You can expect more updates once the seller ships the items. You can also check your order status here: http://fkrt.it/bqWLi~NN

We would also like to let you know that your products 'Realme C2 (Diamond Blue, 32 GB)' and 'Mi LED Smart TV 4A Pro 108 cm (43) with Android' has been shipped by the seller and will reach you by October 09, 2019.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.




We'd like to let you know that we tried to get in touch with you on '9842049401' and '9487756037' to talk to you about your concern but could not reach you.
However, we had conversation with you friend.

We understand your concern you want to change your contact number for installation.

We are sorry to let you know that we are unable to change your contact number for the installation.

If you have any further concern you can write back to us.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


payment method change
Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand that you would like to pay for your product before delivery. The option to convert a cash on delivery order to a prepaid one may be available based on the seller’s partnered courier service provider. In case this option is available for your order, a payment link will be shared with you through an SMS once the product is shipped by the seller.

Also, if you like, you can choose to pay for your product using your card at the time of delivery.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Note: In order to maintain the security of your account, please do not share your credit/debit card number/ CVV/ PIN with anyone. Flipkart or its executives do not ask you for your password. Flipkart will not be responsible for any unauthorised usage of your credit card/ bank account.

number change
Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '9986613521' to talk to you about your concern but could not reach you.

We understand your concern you want to update your registered contact number.

We would like yo let you know that updating the registered phone number is very simple and can be done only from our website at the moment.

Here's how you can do it:

• Click http://fkrt.it/sDaT4pNN
• Click 'Edit' and enter your new registered phone number and select 'Add'
• A verification code will be sent to your old and new registered phone number which is valid only for 10 minutes from the time it is sent to you
• Enter it in the text box and click 'Save Changes'

Your registered phone number will get updated and you can continue using your Flipkart account after that.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


installation
We understand your concern about the installation of the product 'Eureka Forbes Aquasure from Aquaguard Shield 6 L RO + UV + MP + MTDS Water Purifier.

We understand that you want the installation of your product to be done as soon as possible. It normally takes 48 to 72 hours from the date of delivery for the product to be installed.

Please be assured that the installation and demo through an authorised service engineer should be done for your 'Eureka Forbes Aquasure from Aquaguard Shield 6 L RO + UV + MP + MTDS Water Purifier, by October 03, 2019.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


order modification

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

While we understand that you'd like to change the color of your product 'Samsung Galaxy S9 Plus (Burgundy Red, 64 GB)', we're sorry to let you know that this can only be done while you place the order.

If you'd like, you can cancel this order 'OD116685812522717000' and place a new one based on your requirement. You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for your understanding.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.



return on hold -- return status taagging
Hi Suman,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We’ve received the return request you had placed for 'Optimus traders Game of Thrones Fire and blood Targaryen Dynasty Badge 3D metal Key Chain' with order ID: 'OD116629780022028000'.

Since the item is marked ‘Out for Delivery’ on our system, we’ll need to wait for the courier service provider to update the delivery status before the return request can be fulfilled.

No worries, this shouldn't take more than 24 hours.

If you'd like to request the return now, you can do it by following the below steps:

- Go to 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
- Select 'Return'
- Enter the last four digits of your invoice number under 'Confirm delivery using invoice number' section

Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.

We would like to thank you for your understanding.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


invoice deny

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand that you want the invoice for your order 'OD116662547600140000'.

We are sorry to let you know that the seller is unable to provide you the invoice of your product 'Samsung Galaxy A50s (Prism Crush Violet, 128 GB)' due to technical error. We would request you to wait for 48 hours.

We're sorry to hear that your experience with the Wishmaster from has been an unpleasant one.

We assure you that feedback has been shared with the courier service provider and they'll do their best to make sure that you don't experience this again.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


cx want call on alternate number
Hi Chintu,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on 9101737363, 9613593538 to talk to you about your concern but could not reach you.

We understand that you want call from Wishmaster's side on your alternate numbers for the delivery of the order 'OD116657100341952000'.

No to worry, Wishmaster will call you on your numbers as the Wishmaster is from Ecom Express and Ecom Express is already on his way to deliver the item and it’ll reach you by 7 pm today.

Please be assured that we will follow up with the courier service provider to ensure that your order will reach you today. You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to see you again soon.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


cancel request..
Hi Yuvraj,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand your concern that you want to cancel the return request for the product 'Denill Sneakers For Women And Girls Sneakers For Women'.

We would to like to let you know that the seller has been cancelled the return request for your product as requested by you.

If you have any further concern you can write back to us.

Hope this helps.

A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.