Notes

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Hi Harish,

Thanks for writing in.

We understand your concern about the Cardless Credit payment mode. We are sorry for the trouble you had to go through.

We would like to let you know that the Cardless Credit is a new payment mode available on Flipkart Android app that allows you to shop and repay for the purchases through a single payment or hassle-free easy instalments.

This payment option is powered by the financing partner, Kissht and it is mandatory to have documents like Aadhar and a savings account to apply.

Important Points to note:

- Cardless Credit will help you purchase select products on EMI without having a credit card.
- You would get this feature if you are eligible based on your shopping history with Flipkart
- Once you enter your PAN and Aadhaar details on the 'Cardless Credit Application' page, you will get a confirmation on your eligibility within 60 seconds
- Credit card issued by bank is not required to avail this facility
- Those who are part of the Buy Now Pay Later (BNPL) payment facility will be exempted from this feature
- The feature can be used only for shopping with Flipkart
- This is currently available only on the Flipkart App - Android OS only
- In the current phase, this feature would be available for approximately 2 million customers
The minimum credit limit offered is Rs. 5000
The maximum credit limit offered is Rs. 60000
- Customer KYC verified by an OTP is mandatory
- Availability of the feature is at the sole discretion of Flipkart
- You can use this either as a credit card or to avail EMI option

Billing Related:
- Bill will be generated on the 1st of the month for all purchases made in the previous month
- The repayment date will be on or before the 15th of the month
- Interest charges levied on the instalments will vary based on the EMI tenure (the EMI tenure ranges between 3 - 12 months (3, 6, 9 and 12 months) and the interest rates vary between 14% - 22% based on the tenure)

Bill Payment Related:

- Those who have availed this benefit can clear their dues using either a Debit Card or Internet Banking (Credit card and other modes of payment will be unavailable to make the payment)
- Partial payment option is NOT available
- You will also have access to view the pending and the completed EMI on the app (click on 'EMI details' under the 'Cardless Credit' tab)

Late Fees and Defaulters

- There would be a nominal late payment charge of Rs. 200, if you fails to make the payment by the 15th of the month
- This is called out in the terms and conditions and will be shown as a reminder notification on the app too
- If you defaults consecutively, your Cardless Credit option would be disabled
- The collections program will be similar to Buy Now Pay Later (BNPL) where the team would follow up with these customers for payments

In case, you have any further query, please write back to us and we will be happy to help you.

We would like to thank you for your support and understanding.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.