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Hi _______,

Thank you for writing in.

We understand your concern about the cancellation of your order '' for ''.

We’re sorry to let you know that your order was cancelled by the seller as they had listed the price incorrectly due to an unforeseen error.

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures so that this will not happen again.

The seller has also added Rs. /- to the Gift Card section of your Flipkart account in your order '' to thank you for your understanding. This amount will be valid for a year for any purchases on Flipkart.

You can use this amount within a year to shop for products sold by any seller on our website or app.

If you’d like, you can place a new order for the item with any of the other sellers on our platform.

Also, we would like to let you know that E-Gift Voucher is issued based on the Account IDs, and not based on orders. Hence, E-Gift Voucher is applicable once though you have placed multiple orders.

We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.

For any further query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898

Hope this helps.

Thanks for choosing Flipkart.

     
 
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