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Hello! Thank you for contacting Customer Care! My name is Uriel and I will be happy to assist you.
Please give a moment to check the info of your order.
Beside this I wonder If there is something else I can assist you with?
I understand this may be very frustrating for you, no one likes to wait forever for the order. therefore I make sure you get your order ASAP.
I'm so sorry to hear this, I can assure I will do my best to help you.
I'm so sorry for such a disappointing inconvenience. Please allow me a moment to take a look here, And try to fix it.
Oh! and by any chance May I have the order information?
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