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We’re sorry to let you know that your order {order_id} for {product_name} on {date} was unsuccessful even though the amount was debited from your {bank account/credit card}.
The refund of ₹ {amount} has been initiated and as per standard banking procedures, it will be credited to your {bank account/card} by {promised_date}.
[Only for Credit Card/ Credit Card EMI transaction]
If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.
You may contact the bank's customer care using the number mentioned on the back of your card {with the refund reference number: {ARN No:}} to know your refund status. If they are unable to help, you may raise a dispute with the bank's grievance department and they should help you out.
We would like to thank you for your understanding.
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