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Hi Ashwani,
Thanks for your valuable time over the call.
We understand your concern that you'd like to make changes to the invoice for the product 'Lenovo Ideapad 330 Core i3 6th Gen - (4 GB/1 TB HDD/DOS) 330-15IKB Laptop'.
We're sorry to let you know that this is not possible due to legal restrictions.
Also, we would like to let you know that the information of shipping address is always the same information on the invoice for the product.
We also understand that you would like to get an invoice with GSTIN listed on it, we’re sorry to let you know that this option is not available, at the moment. This is because we currently do not support business to business (B2B) tax credit benefits on Flipkart with GSTIN. However, we assure you that we’ve taken your feedback and are working to enable this feature as soon as possible so that customers like you can benefit from it.
Although we do not yet have an exact timeframe for this, we wish to let you know that we’re taking it up as a priority.
Since we want to provide relevant solution to your queries, we do have an email address you can write to. However, you can conveniently reach us through our ‘Help Center’ - https://www.flipkart.com/helpcentre anytime.
A copy of the invoice provided by the seller for your product 'Lenovo Ideapad 330 Core i3 6th Gen - (4 GB/1 TB HDD/DOS) 330-15IKB Laptop' has been attached with this email as requested.
Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
The invoice will be sent to your registered email address used while placing the order.
It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
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