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Cx paid for gift wrap whereas it was missing. Agent issued GC for gift wrap charges.
Order is lost in transit and FRD passed. Agent issued GC for price difference as the order is returning to seller.
Cx received damaged item and sent the images. Agent issued GC for the damaged item.
Previous order is returning to seller. Agent asked cx to place a new order and will issue the difference amount after the order is delivered. Agent issued GC as per the promise.
Cx sent the images stating he was charged more than MRP. Agent issued GC after pulling the andon card.
Cx recieved refund without delivery charges. Agent issued GC. Instead agent should deny the concession as delivery charges won't be issued for remorse return.
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