Notes

Flipkart plus coins



Hi Anuj,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '7906832064' and '8755343242' to talk to you about your concern but could not reach you.

We understand your concern about the Flipkart plus coins for your order 'OD115225150905901000' for 'Realme 3 (Radiant Blue, 32 GB)' and we are sorry for the trouble you had to go through.

We would like to let you know that your 10 coins reflecting as 'on the way' are in the pending state for this order and have not been credited. The earned Plus Coins will be moved to 'credited' state once the 10 days Replacement Policy period of this product is completed. These Coins can be used to buy rewards in Plus Zone

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your patience and understanding.




Hi Abdul,

Thanks for your valuable time over the call.

Sorry for the delay in response.

We understand your concern about the total plus coins in your Flipkart account

We would like to let you know that as per our records your 10 coins reflecting as 'on the way' are in the pending state for your order 'OD115260959195077000' for 'Infinix Hot S3X (Milan Black, 32 GB)', 5 coins for order 'OD115198024134022000' for 'Science For Class 10 : Physics + Chemistry + Biology CBSE For 2018 - 2019', 1 coin for order 'OD115250887059052000' for 'Q-Tel Q7' and 1 coin for order 'OD115288439766865000' for 'Oxhox Tripod-3110 Portable Adjustable Aluminum Lightweight Camera Stand With Three-Dimensional Head & Quick Release Plate For Video Cameras and mobile Tripod Tripod (Black, Silver, Supports Up to 1000 g) Tripod' and have not been credited. The earned Plus Coins will be moved to 'credited' state once the 10 days Replacement Policy period of all these products is completed. These Coins can be used to buy rewards in Plus Zone.

Also we would like to let you know that there is 24 coins is in credited state in your Flipkart account.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

Also we understand that you are unable to place an order for the 'Power Bank' and we are sorry for the trouble you had to go through.

We'd like to let you know that you can buy products based on quantity allowed on the product pages as sellers have limited quantity and want to ensure all customers have an equal opportunity to buy all products.

You can only purchase after the limits get reset for them. We do not have the exact time frame about the limit get reset.

However, you can frequently checked about it in your Flipkart account

We would like to thank you for your patience and understanding.





Hi Pankaj,

Thanks for your valuable time over the call.

We understand your concern about the plus coins in your Flipkart account and we are sorry for the trouble you had to go through.

We would like to let you know that your 10 coins reflecting as 'on the way' of your order 'OD115276628459034000' for 'Redmi 6A (Gold, 32 GB)' are in the pending state for this order and have not been credited. The earned Plus Coins will be moved to 'credited' state once the 10 days Replacement Policy period of this product is completed. These Coins can be used to buy rewards in Plus Zone

Also we would like to let you know that the 15 plus coins are in credited state in your account. You can join the Flipkart plus membership on collecting 50 plus coins..

Flipkart Plus is a new customer benefits program that brings a world of benefits like:

1. Free Delivery - Get free delivery on 3.5 crore products, across both F-Assured and other products at serviceable pincodes
2. Faster Shipping - Get faster delivery on select products at serviceable pincodes
3. Early Access to Sales - Get access to select sale events such as Big Billion Days, Big Shopping Days etc. for select products a few hours before other customers
4. Priority Customer Support - Experience shorter response time to reach our customer support team
5. Exchange Coins for Offers - Claim great offers on shopping, travel and entertainment

You can also used them in Plus Zone where third party coupons can be purchased through earned Plus Coins.

Plus Coupons will be valid for a year and you can check claimed Plus Coupons in the Plus Zone section.

Please note that once you've purchased a Plus Coupon, it cannot be returned or cancelled.

To know more about the program click here: https://www.flipkart.com/pages/plus-tnc. For more information on Plus Coins click here: https://www.flipkart.com/pages/pluscoins-tnc

We would like to thank you for your patience and understanding.




Hi Saurabh,

Thanks for your valuable time over the call.

Sorry for the delay in response.

We understand your concern about the Plus membership on Flipkart.

We would like to let you know that in the initial stage, a limited set of customers are part of this program who were selected based on their transaction history with Flipkart. These customers had received 50 Flipkart Plus coins on the day of launch and they could choose to be part of this program by clicking on 'Join Now' button on the 'Flipkart Plus Zone' accessed via 'My Accounts' or Flipkart Logo on the Home page.

So the seller will not be able to fulfill your request.

You have to earn 50 plus coins to join the Flipkart plus membership. You can earn 1 Plus coin for every Rs 250/- spent. Maximum 10 Plus coins can be earned per order (If the order value is equal to or more than Rs. 2500/-

If there is anything else we can do for you, please feel free to write back to us. We will happy to help you.

Hope this helps.



For further query feel free to get back to us, we will be happy to help you.
Hope this help.

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