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You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience.
However, you can contact us on our toll-free number 1800 208 9898 for any support. You can also click on the link to get quick answers to your questions: https://www.flipkart.com/helpcentre
We'd like to let you know that we tried to get in touch with you on {order_contact_no} to talk to you about your concern but could not reach you.
However, as per our record we can see that the order has been cancelled. The seller has refunded ₹ 499/- to your Bank account on May 23, 2019. This will be credited to your account by May 31, 2019, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 213961. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
You can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
In case the cx is happy:
Thanks for shopping with Flipkart / Thanks for choosing Flipkart.
In negative case:
We are thankful for your continued trust on Flipkart.
For Flipkart plus customer:
Thanks for being a Flipkart plus customer on Flipkart.
INC With no mail
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