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OD114416761629879000

Hi Sunil,

Thank you for your valuable time over the call and being a Flipkart plus member.

We understand your concern that you want to exchange your product 'Nokia 6.1 Plus (Black, 64 GB)' with the order ID 'OD114416761629879000'.

We're sorry to let you know that the seller can only provide the replacement.

Since the product was delivered to you on March 12, 2019, it has crossed the seller's 10 Days Replacement period. Due to this, the seller will not be able to fulfil your request.

NO need to worry, your product is covered under the manufacturer's warranty. You can get in touch with the brand/authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product has been sent to you in a different email. You can be used to avail services at the brand's authorised service centres within the warranty period.

Please use the link below to contact the brand and find an authorised service centre near you:

Link: https://www.nokia.com/en_in/phones/support/care-center-locator

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our communication on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for being a Flipkart plus customer on Flipkart.
     
 
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