Notes

A short survey will be sent to your registered email ID to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try to do our best to delight you.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience.

However, you can contact us on our toll-free number 1800 208 9898 for any support. You can also click on the link to get quick answers to your questions: https://www.flipkart.com/helpcentre

We'd like to let you know that we tried to get in touch with you on {order_contact_no} to talk to you about your concern but could not reach you.

However, as per our record we can see that the order has been cancelled. The seller has refunded ₹ 499/- to your Bank account on June 23, 2019. This will be credited to your account by June 31, 2019, as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 213961. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

You can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

In case the cx is happy:
Thanks for shopping with Flipkart. / Thanks for choosing Flipkart.

In negative case:
We are thankful for your continued trust on Flipkart.

For Flipkart plus customer:
Thanks for being a Flipkart plus customer on Flipkart.


INC With no mail

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IN1906220921317127892

charging/ software issue/ auto off/on/ charging issue
packing fine// outer and inner not good
RVP same
ALT 9090412171
cx want refund


Account reactivation Process:

Account reactivation can be done by customer itself through desktop site only
Customer need to login with registered email id or mobile number and password combination used prior to deactivation
Customer account will be reactivated and all default settings will be applied
If the 'Password' is forgotten:
Customer needs to enter the registered emailed/phone no
Click on forgot the password
Customer will receive an OTP by email or phone no
Enter OTP and create a new password
Click on re-activate tab