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Hi Sree,

Thanks for writing in.

We understand your concern about the delivery of your order 'xxxxx' that you haven't received your product.

We are sorry for the trouble you had to go through.

As we looked up to your order we see that the order status has been updated as 'Delivered' on August 26, 2019 for your product 'xxxx'. As per their update, the shipment was delivered to your address.

Address:



We request you to check with relatives/ friends /neighbours/ security/ house-pg owner if they've collected the item on your behalf.

If you're still not able to locate the shipment, please let us know and we will work with the courier service provider to have this sorted.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!
     
 
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