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2012 - Spark of the idea
2014 - Became a mobile app
2015 - Came on to media
2018 - Community Hot Spots was introduced
2019 - Hold Offers function is being tested
Types of Persona
PAT Parent - She's someone who looks to buy and sell a lot.
LOLA Leveling Up - Ambitious and knows what she wants when it comes to shopping but jumps to any sort of bargain when she can.
Anna Affluent - Someone with a busy career and enjoys the convenience of online shopping.
Sammy Online Seller - Makes money buying low and repairs it to make a profit.
User Journey
Buyers: Browse > Check Out Profiles > Instant Message Seller > Purchase
Sellers: Post > Engage > Receive Payment > Exchange > Mark As Sold
Lessonly to support 3 main areas:
On-boarding: Arming our new employees with the information they need to help them get up to speed fast.
Organizational Communication: We'll create Lessons to help communicate new tools, policies, functionality, etc.
Ongoing Education: Access to training that enables you to deepen your level of expertise about existing products as well as new releases.
Buyers have two options for messaging sellers:
ASK or MAKE AN OFFER
4 Steps on how to sell:
Click Camera Icon (Take a photo or Select a photo)
Set the details of the item (This includes that category, condition and description of the item)
Setting the price (This is where you can set if you are firm on the price or not)
Delivery Method (This could be for shipping or meet up)
Forced Phone and TruYou Verfication:
1. Price
2. Location
3. Type of Item
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