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Cx has returned the item by selecting the SIC as "too small", Agent has issued the delivery charges refund, Instead agent should have educated the cx stating that delivery charges will be deducted in case of remorse return.

DA has collected extra cash from the cx, Hence agent has filled the sensitive feedback form & has issued it via GC.

Cx has self returned the item & contacted the seller regarding the courier charges. Seller has denied to issue the courier charges,Hence agent has issued it via GC.

The order was undeliverable & was returning to the seller. Hence agent has issued GC as compensation.

Cx stated that part of the item was missing, Hence agent has issued GC for the missing item.

Cx has self returned the item, Hence agent has issued the courier charges via GC.

Cx has self returned the item, Agent issued courier charges via GC , Instead agent should have issued it via spcl case refund.

Cx stated that free product was missing, Hence agent has issued the GC for the missing free item.

Cx has returned non Amazon item , Hence agent has issued GC of Rs.250 as compensation.

Cx was charged more than the MRP of the product, Agent has issued the MRP price difference via GC , Instead agent should have pulled the andon cord.

Cx was charged more than the MRP of the product, Agent has pulled the andon cord & has issued the MRP price difference via GC.

The order got delivered a day later than GDD, Agent has issued delivery charges refund via GC before FRD, Instead agent should have issued it after the FRD.

Cx stated that the product was delivered with out the gift wrap, Hence agent has issued the gift wrap charges via GC.
     
 
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