Notes

cx does not want the product//told the info. with the cx that manifest generated //so refused the order when it will reach at your place//

cx want to confirm the delivery details //assured the cx//cx agreed/

cx want to know the reason why his order cancelled//told the same to cx//cx agreed//

cx said he will get a fraud call related snapdeal// ask not to take the calls//shared info. related to fraud calls//cx agreed//

cx said he get a fraud call //told the cx info about fraud calls and not accepted that calls//cx agreed//

cx want to know about offer info.//told the cx information related to offer//cx agreed//

cx want refund of the order//as checked and RL panel filled //told cx to wait 24-48 hours//cx agreed//

cx want to know status of the delivery told the cx that work is already going on for your order delivery//told the cx to wait for the given timeline//FNDR filled//cx agreed//

cx want to know about replacement details for the order // as checked the order is going beyond the date//told the cx to wait 24-48 hours//cx agreed//

cx said order is delivered//but as checked the order is cancelled//cx said he receive the camera but not the camera code//cx said he want replacement //told the cx to wait 24-48 hours //cx agreed//

cx want to cancel the order//because pincode is wrong//told the cx to refuse the order and place the order again as order is on COD//cx agreed//

cx want to about refund details//told the cx to wait for the given timeline//cx agreed//

cx said courier boy will not delivery to the cx's area //courier boy dined and said to cx for cx 8 km ahead//cx dined for going //told the cx 24 to 48 hours for wait our revert

cx want to knoe about the refund follow up told the cx same//cx agreed//

cx want to know status of the pickup rescheduled//told the cx RL panel filled and wait for 2-3 days for pickup//cx agreed//

cx want to know about refund details//told the cx refund is already done from our end//cx agreed//

cx said delivery is not attempted//FNDR filled//told the cx to wait for the given timeline cx agreed//

cx said for cancellation is confirmed //told the cx cancellation in progress//told the cx to wait 24 hours for the notification//cx agreed//

cx want to know about refund details //told the cx to wait for the given timeline//cx agreed//

cx want to know about cancellation request//accept the cancellation process//told the cx to wait for 24-48 hours for our revert back//

//cx want to know abtold the cx to please share the NEFT details//cx disconnected the call//

cx want to know about product details//told the cx details//cx agreed//

cx said for cancel my order //told the cx to refuse the order when it will came to your location as it was a cash on delivery//cx agreed//

cx call to know the status as it is not yet delivered so ask to wait 24 to 48 hrs as tat shared//cx agreed//please do this needful to this//cx was very adamant//

cx want to change ht delivery address//told the cx to changing processor of address//cx agreed//

cx want to know about the refund follow up //from our side refund is already initiated but cx said he didn't receive the refund //told the cx to wait for 24-48 hours//cx agreed//

cx want to updated the address//told the cx to please cancel the order and place new order and while order placing you have a option on that/cx agreed//

cx want to know about replacement details for the order //as checked told the cx to wait for the given timeline//cx agreed//


cx want to know status of the delivery details// told the cx to wait for the given timeline//cx agreed//

cx said the product he received not up to the mark and MRP is not with the product//cx want refund//complaint raise//and told the cx to wait 24-48 hours//cx agreed//

//cx want to know about refund details// told the cx to please share the NEFT details and revert in our email//cx disconnected the call//

cx want to know about account related issue//told the cx that update your new delivery address //and edit that option given full info.regarding this//cx agreed//

cx want to know why the order is cancelled told the cx reason of cancellation//and told the cx to place the order again//cx agreed//

cx want to know about product is confirmed//told the cx product is confirm successfully//cx agreed//

cx said for cancel my order //told the cx cancellation is done form our side//told the cx to wait 24 hours for the notification//cx agreed//

cx want to know status of the pickup rescheduled//told the cx that mail is send already regarding this//cx said he didn't receive the mail told the cx to refresh the mail or check the spam folder //cx agreed//told the cx to wait for the given timeline//

cx want to know status of the pickup rescheduled//told the cx please wait for the pickup because pickup will be attempted today//cx agreed//

cx said for order cancelled //told the cx reason of cancellation and told the cx to place new order assurance given //cx agreed//

cx want to know refund details //told the cx to give NEFT details//cx said send the neft details again//send macro of NEFT //told the cx to share the NEFT details //cx agreed//