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product is already picked - cx wants to cancel replacement, requested to provide refund, info given.
Hi,
Thanks for writing in.
We understand your concern for '' with order ''.
We are sorry to let you know that seller is unable to provide the exchange with another product.
We would like to let you know that as the replacement product is already picked. Hence, the seller will not be able to cancel the replacement and provide the refund.
or
We are sorry to let you know that as the replacement product is already picked and your product also comes under the 10 days seller's replacement policy. Hence, the seller will not be able to cancel the replacement and provide the refund.
Moreover, the seller has packed the item and it will be delivered by <>, 2019 and You can check your order status here: http://fkrt.it/bqWLi~NN
Click here to know about the return policy: https://www.flipkart.com/pages/returnpolicy
Hope this helps.
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