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Thanks for writing in.
We understand your concern about your order 'OD111146294892944000' for product 'Lenovo Z2 Plus (Black, 64 GB)'.
We are sorry for the trouble you had to go through.
We would like to let you know that as per our records, we see that the technician has updated that your issue has been resolved.
If you are still facing same issue with your product, please get in touch with the brand's authorised service centre.
Here is the brand support link: https://support.lenovo.com/in/en/documents/ht118678
Select Filter by Country and search India for the list of service centres
In future, if you have any query feel free to write back to us, we'll be happy to help.
Hope this helps.
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