Notes

not eligible ___________
Hi ____________,

Thanks for your valuable time over the call.

As per our telephonic conversation, we're sorry to hear that you're facing issues with your '____________'.

Since the product was delivered to you on -_____________, it has crossed the seller's 10 day replacement period. Due to this, the seller will not be able to fulfil your request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the authorised service centre:
____________

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

Hope this helps.

Thanks for choosing Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

replace expct ______________

Hi _________,

Thanks for your valuable time over the call.

As per our telephonic conversation, we hear that you are facing an issue for the product '-____________'. We are sorry for the trouble you had to go through.

The seller has arranged a replacement for the product and it'll reach you by ____________. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.

Thanks for choosing Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

wait refund _________

Hi Abhishek,

Thanks for your valuable time over the call.

As per our telephonic conversation, we hear that you are facing an issue for the product 'jk int Ak 47 Bb Toy Gun with Extra 52 Normal Bullets (24-inch)'.

We are sorry for the trouble you had to go through.

As specified by you, a return request has been created for the order and a refund of Rs. 1464/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by August 05, 2019 as the Wishmaster will not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.

Thanks for choosing Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

item not added____________

Hi Hemant,

Thanks for your valuable time over the call.

As per our telephonic conversation, we hear that you are not able to add 'Mobile Category' in cart.

We are sorry to let you know that you can buy products based on quantity allowed on the product pages as sellers have limited quantity and want to ensure all customers have an equal opportunity to buy all products.

We'd like to let you know that you can only purchase after the limits get reset for you. We can't say at any point in time with surely when you can purchase next.

We've shared the feedback to the seller and they'll look in to set this right.

If you have any further concern so please feel free to contact us.

Hope this helps.

Thanks for choosing Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

phonepe refund

We'd like to let you know that the seller has refunded Rs. 1544/- to your PhonePe wallet on August 03, 2019. This will be credited to your account by August 06, 2019.

If you do not receive the refund by this time, you can contact your Phonepe customer care using the refund reference number P1908030403326301604705.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

Have a nice day!

Thanks for choosing Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.