Notes

Hi Sangeetha,

Thanks for giving your valuable time over the call.

As per our telephonic conversation we understand your concern about the delivery of your order 'OD116382544705258000' for 'Carry On'.

We'd like to let you know that it has been shipped through Ekart Logistics on August 29, 2019 by the seller and it will reach you by September 06, 2019.

Moreover, you can check your order status here: http://fkrt.it/bqWLi~NN

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.




Hi Sunil,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '8086434113', '9961847707' and '7559047708' to talk to you about your concern but could not reach you.

We understand your concern about your order 'OD116333629936740000'.

We are sorry to let you know that you order for the product 'Nokia 6.1 (Gold, Blue, 64 GB)' has been cancelled by the seller due to faced some unforeseen courier related issues.

We completely understand and this isn't something we would want you to go through.

If you’d still like to buy the product, you can go ahead and place a new order for it by clicking here: https://www.flipkart.com/nokia-6-1-gold-blue-64-gb/p/itmfhwwxzxqmrtgk?pid=MOBF5ZUXHQMYPYMG&lid=LSTMOBF5ZUXHQMYPYMGLB9MRU

However, we'd like to let you know that the seller has refunded Rs.7999/- for your product to your Debit Card on August 29, 2019. This will be credited to your account by September 06, 2019, as per standard banking procedures.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

We assure you that feedback has been shared with the seller so they can coordinate with their partnered courier service provider to avoid such instances which adversely affects the experience of our valuable shoppers like you.

Also, we'd like to let you know that a Wishmaster is already on his way to deliver the product 'Rewy S6 Bluetooth Headphones, 4.1 Wireless Stereo Noise Canceling . Bluetooth Headset with Mic' and it’ll reach you by 07 pm today.

Please be assured that we will follow up with the courier service provider to ensure that your order will reach you today. You can also check your order status here: http://fkrt.it/bqWLi~NN

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope you understand.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.


Hi Aakansha,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '7054231234' to talk to you about your concern but could not reach you.

We understand your concern that you're facing an issue with the delivery of the order 'OD116196666478612000' for 'Anil Rakhi Designer Rakhi Set'.

We're sorry for the trouble and this isn't something we would want you to go through.

Since the product was delivered to you on August 09, 2019 and you've contacted us after a long time. Due to this, the seller will not be able to help you out.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

Trust us if there is an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.

For any further query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

We would like to thank you for your understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.






Hi Manish,

Thanks for giving your valuable time over the call.

As per our telephonic conversation you have confirmed us that you have received your product 'Philips BT1210 Runtime: 30 min Trimmer for Men' with the order 'OD116391553728227000' and your query has been resolved. Hence, we're closing this query.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope to hear from you soon.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.




Hi Shweta,

Thanks for giving your valuable time over the call.

As per our telephonic conversation you have confirmed us that you have received your product 'Lotus Make-Up Ecostay Kajal'(02 quantity) with the order 'OD116366204603147000'.

We're sorry for the delay in delivery of the order. We completely understand and this isn't something we would want you to go through.

We can understand how frustrating and annoying the situation can be when something like this happens but trust us, it was never our intention to give you an unpleasant experience.

We assure you that feedback has been shared with the seller so they can coordinate with their partnered courier service provider to avoid such instances which adversely affects the experience of our valuable shoppers like you.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

We would like to thank you for your understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.



Hi Faiyaz,

Thanks for giving your valuable time over the call.

As per our telephonic conversation you have confirmed us that you have received your product 'LOMANI DEO CIGAR PACK OF 4 Deodorant Spray - For Men & Women' with the order 'OD116376074792139000' and your query has been resolved. Hence, we're closing this query.

We're sorry for the delay in delivery of the order. We completely understand and this isn't something we would want you to go through.

We assure you that feedback has been shared with the seller so they can coordinate with their partnered courier service provider to avoid such instances which adversely affects the experience of our valuable shoppers like you.

However, you have mentioned us on the call that you're facing another issue with the refund of the order you have placed using another account.

We request you to write back to us from the registered email address used while placing the order so we can help you out.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

We would like to thank you for your understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.


Hi Arun,

Thanks for giving your valuable time over the call.

We understand your concern that you'd like to know the status of your order 'OD116386968491052000' for 'SeeandWear Steel Toe leather Industrial Boots For Men'.

We'd like to let you know that it has been shipped through Ekart Logistics on August 31, 2019 by the seller.

The order will reach you by September 06, 2019 and you can check your order status here: http://fkrt.it/bqWLi~NN

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.