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Cx asking for refund as he received empty package
Cx asking for reverse pickup so I gave the info for the same
Cx wants to know about order as payment debited and order not confirmed so I request him to wait for 24 hours.
Cx asking for cancel the order as Cancel Dt is not highlighted
Cx asking for prior delivery so I deny for the same
Cx is not able to chat in English so I gave the call back steps for the same
Cx wants small size as the size she has ordered but not fit
Cx came with the same issue so I gave the resolution deadline ----
Cx wants to know about cashback so I gave the info for the same
Cx did not replied-----
Cx asking for the status so I gave the info for the same-----
Cx is asking for the refund so I gave the info for the same---
Cx asking for cancellation due to shipping address wrong so I gave the info for the same---
Cx wants to change the shipping address so the option is not available so I denied for the same---
Cx asking for same color Exchange as the seller is not able to change the product with the same color so I denied for the same----
Cx asking for delivery as promise date is breached so I am escalating this issue
Cx asking for return or replacement due to quality issue
Cx asking for return status so I gave the info for the same
I would like to inform you that the
I am sorry to inform you that
I would like to let you know that
I am sorry to let you know that I am, not be able to commit exact date.
Please confirm me would you wish to cancel your order?
I would like to let you know that I have escalated your issue to the team and they will get back to you with a resolution on or before September 04, 2019.
I am sorry to let you know that the seller is not able to provide same color.
I am sorry to let you know that the seller is not able to change address at the moment as your order is already shipped by the seller.
I am sorry to let you know that the seller is not able to change contact number at the moment as your order is already shipped by the seller.
I am sorry to let you know that the seller is not able to cancel your order at the moment as your order is already out for delivery.
I would like to let you know that the seller will be happy to provide you the replacement for this product
Should I go ahead and ask the seller to raise a return request for replacement?
Thanks for the confirmation.
I would request you to please wait for 24 hours for the confirmation.
I would request you to please wait for 24 hours for the resolution.
As I can see your amount is successfully paid to the seller and your order has been created please wait for the confirmation from seller.
I am sorry to let you know that I am not able to chat in your language we can chat only in English.
If you would like to cancel your order I can request to the seller to raise cancellation on your behalf.
I would like to let you know that the seller has been initiated your replacement request on your behalf.
I would like to let you know that your Pick-up will be done by September 11, 2019 and the same day you will receive your exchange product.
I would like to let you know that your Pick-up will be done by September 04, 2019 and refund will be initiated by the seller within 7 business days.
I would like to let you know that Cashback points will be posted within 90 days from the end of transaction month by HDFC Bank.
I would like to let you know that you can check all the terms & condition on product page.
As I can see your issue is already with the team, not to worry your issue will resolved on or before September 04, 2019 by the team.
Thanks for your feedback please share your feedback after closing the chat through the link.
I am sorry again and again I am giving you same reply, so I am closing this chat in case you need any help regarding Flipkart you can get back to us.
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