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We are writing in continuation to our previous email that we tried to get in touch with you on '8305830790' to talk to you about your concern but could not reach you.
We understand your concern about the refund of your order 'OD116188480485849000' for 'LUX Men Trunks'.
We are sorry for the trouble you had to go through.
We’d like to inform you that the seller has refunded Rs. 451/- to your Bank account on August 12, 2019 and this amount should have been credited to your account by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card.
Also, the seller has refunded Rs. 3/- to Gift Card section of your Flipkart Wallet on August 12, 2019 and this amount should also been credited to your Flipkart Wallet by now.
In case the amount has not been credited, please write back to us, we will surely help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.
We'd like to thank you for your continued trust on Flipkart.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
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