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I would like to let you know that seller has completed your refund Rs.474/- in your bank account on August 21, 2019 with an reference number: 923318036954. It had been credited in your bank account on August 22, 2019.
Assurance:
As I had check your concern had already been escalated to the team.
Please be assured I am escalating your concern to the team.
I would like to let you know that i have escalated your concern to the team and they will give resolution on or before August 27, 2019..
Please be assured that our concerned team is looking into this and they will get back to you with an update by August 29, 2019.
Delay:
I am sorry to let you know that your order has been delayed due to an unforeseen issue faced by the courier service provider.
I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble.
Survey
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
TOA
Although, the seller's partnered courier service provider will not be able to make up for this delay, for your continued trust in us and for being patient, they will add Rs. 100/- to the Gift Card section of your Flipkart wallet within 24 hours of the product delivery.
You can use this amount anytime within a year to buy products from a wide range of sellers on our website or app.
This Gift Card will be valid for a year from the date it is credited to your Flipkart Wallet.
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