Notes

Hi Ashwin,

Thanks for writing in.

We understand that you want call from Flipkart customer support.

We'd like to let you know that we tried to get in touch with you on '8777828005' and '7044571282' to talk about your concern but could not reach you.

Since we didn’t want to keep you waiting, we’re responding through this email.

We understand your concern that you are facing issues to join Flipkart 'Plus Program for Student'.

We are sorry for the trouble you had to go through.

Student Flipkart Plus is an App only program where the Students can become Flipkart Plus members for free (without having to earn any coins) after verifying their identity via 'Student Identify- a digital student verification platform'

How to avail the Student Flipkart Plus?

Step1: You have to click on 'Verify Now' button under 'Flipkart Plus Zone' Student Exclusive Offer banner after which the you will redirect to 'Student Identify'

Step2: You have to fill in the required details and submit the KYC form, once the KYC is successful verification will be done in 5 days. Upon successful verification of your student identity, Flipkart Plus membership will be activated on or before 30-September-2019.

If you still face any issue to Join student Flipkart 'Plus Program for Student', please feel free to write back to us. We will happy to help you.

We would like to thank you for your patience and understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!





Hi Sovraj,

Thanks for writing in and being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '8334849566' and '7003892358' to talk to you about your concern but could not reach you.

We understand your concern that you want to know about the starting date of 'Big Billion Days' sale and its benefits for the Flipkart Plus members.

We're sorry to let you know that we're not be able to provide you a definite time frame for its starting, we would request you to visit our website/app frequently to check details of its arrival.

Also, we'd like to let you know that as a Flipkart Plus member you'll get the benefits like:

1. Free Delivery - Get free delivery on F-Assured products purchased on Flipkart at serviceable pincodes
2. Faster Shipping - Get faster delivery on select products at serviceable pincodes
3. Early Access to Sales - Get access to select sale events such as Big Billion Days, Big Shopping Days etc. for select products a few hours before other customers
4. Priority Customer Support - Experience shorter response time to reach our customer support team
5. Exchange SuperCoins for Offers - Claim great offers on shopping, travel and entertainment
6. Use SuperCoins to buy products - SuperCoins can be used by Flipkart Plus members to buy select products sold by select sellers on Flipkart

Know more about the program and SuperCoins earnings by visiting the Flipkart Plus section of our Help Centre here: http://fkrt.it/t1k2

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.




Hi Wasim,

Thanks for writing in and being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '9733930894' to talk to you about your concern but could not reach you. Since we didn’t want to keep you waiting, we’re responding through this email.

We understand your concern that you would like to apply for 'Flipkart Axis Bank Credit Card'.

We would like to let you know that you have to be Axis Bank Buzz credit cardholder, then only you are eligible to apply for the Flipkart Axis Bank Credit Card

If you are an Axis Bank Buzz Credit Cardholder, you are eligible to apply for the Flipkart Axis Bank Credit Card.

However, you can apply for this Credit Card via any of the 3 options listed below:

1) Visit the Flipkart Home Page and Click on 'Apply Now' on the banner
2) Go to the Flipkart Axis Bank Credit Card section under 'My Account'
3) Alternatively, customers can apply for the card through Axis Bank's channels such as

- By visiting any of their branches
- Tablet sourcing (Customer`s can contact the bank to opt for this option)
- Axis Bank mobile banking app, etc.

Further, If you have any other concern with any product you can visit our Help Center for quick answers: https://www.flipkart.com/helpcentre or call our toll-free number 1800 208 9898.

We would like to thank you for your understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for shopping with Flipkart.




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Hi Krishna,

Happy to help!

Thanks for your valuable time over the call.

We understand your concern that you want the invoice for your order 'OD116213433171930000' for 'Realme 3i (Diamond Blue, 64 GB)'.

We are sorry for the trouble you had to go through.

As per our telephonic conversation you confirmed that you have already got the invoice for your order, so we are closing the case.

If in future you want invoice for your order, here's how you can get your invoice instantly:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case, you don’t find the invoice in your inbox, please check the spam folder.

Also we understand that you want to avail the 'Complete Mobile protection' plan for your product.

We are sorry for the trouble you had to go through.

We would like to let you know that you can avail the this option at the time of placing order or within 5 days from order date of the parent product and as we looked up and found that the product was delivered to you on August 11, 2019 so now you are not able to buy the protection plan for your product.

Trust us if there is any other option with us, surely we could have helped you as you're one of the valuable customer for us.

We assure you that it was never our intention to give you this unpleasant experience.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for being with Flipkart!