Notes
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We are trying to reach you regarding your internet issue but we couldn't. Please call us back at your convenience.
Thank you-vianet
Dear Sir/Madam,
Please check your internet connection and contact us back if issue still persists. Sorry for inconvenience caused.
Thank you-Vianet
Dear sir/madam,
Your issue is being followed in another ticket you created. You will receive a call shortly from technical support team. This task is being closed duplicate to another ticket.
Thank you -vianet
Dear Sir/Madam,
We regret to inform you that your internet service is currently affected in your area.
Our team is working on the issue.
Your patience is highly appreciated. Sincere apologies for the inconvenience caused.
Thank you- Vianet.
Your internet speed is throttled down to 4 Mbps due to FUP level 2.
Internet speed will be restored from 01-09-2019.
Dear Sir/Madam,
Please be informed that optical power loss is seen at your end.Fiber team has been scheduled for the issue.They will contact you shortly.
Thank you-vianet
Dear Sir/Madam,
Your query has been answered.
Please feel free to contact us if any issue persist.
Thank you-vianet
Dear Sir/Madam,
As per our conversation your internet connection is working. Please feel free to contact us back if any issue persists.
Thank you - Vianet.
Dear Valued Customer,
We regret to inform you that your Internet service is affected in your area.Expected restoration time:
Thank you - Vianet.
Dear sir/Madam,
Your issue has been acknowledged.
We will contact you shortly.
Sincere apologies for the inconvenience caused.
Thank you-vianet
Vianet
9816989437
Dear Sir,
Greetings from Vianet Communications,
Your issue has been acknowledged.
Thank you for your query and we appreciate that you brought your issue to our attention. We shall look into the inconvenience you have been facing and reach out to you soon. Your patience is highly appreciated.
We apologize for the inconvenience caused.
Regards,
Kindly refer to the trailing email and do the needful ASAP .
Need to change the ONU in case of further issues.
FYI
Dear Sir/Madam,
Open Browser >192.168.1.254 >login(de
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