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No session seen.
PPPoE damaged.
PPPoE details provided via phone.
PPPoE setup done.
PPPoE password set seen.
PPPoE password was set.
Session seen.
As per client, his internet is working.
He will call us if any issue persists.
Session has been refreshed for now.
ONU seen offline.
Basic troubleshoot done.
Still ONU seen offline.
Informed client about getting field team visit.
PPPoE password set seen.
PPPoE password was set.
As per client, he is outside at the moment.
He will check his connection and call us later.
As per client, her IPTV was not working.
Client had rebooted the device.
As per client, her IPTV is working fine.
PORT was not connected.
Suggested client to check her Ethernet cable connection.
Ethernet cable was loosely connected.
PORT 4 tagged seen.
She will cal us if any issue persists.
Unable get status seen.
No illegal ONU seen in OLT.
ONU device de-registered and registered in OLT.
Respective vlans tagged for IPTV and internet.
Session seen.
As per client, his internet is working now.
He will call us if any issue persists.
We are trying to reach you regarding your internet issue but couldn't .Please call us back at your conveniences.
Please check your internet connection and update us if any issue persists. Sorry for the inconvenience caused.
Dear Sir/Madam,
As per our conversation your internet connection is working fine now.Please feel free to call us if any issue persists.
Thank you - Vianet.
download system1 ftp 110.44.112.25 [email protected] l2@vianet ISCOMHT803-N_T_GJ01_SYSTEM_3.10.6_20180820 epon-onu x/x/x device-type ht803-n-t
88164 --- look into it
on progressive
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