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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '9787862324' and '9943451717' to talk to you about your concern but could not reach you.
We understand your concern about your order 'OD114613205794708000'
We're sorry to hear that you're facing issues with your 'JBL T110BT Wireless Pure Bass Bluetooth Headset with Mic'.
Since the product was delivered to you on February 6, 2019 it has crossed the seller's 10 day replacement period. Due to this, the seller will not be able to fulfil your replacement or refund request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the authorised Service centre and they'll be able to help and support you out with your product's issue.
The invoice for this product can be used to avail services at the brand's authorised Service centres within the warranty period.
Here are the details to the authorised service centre :
https://in.jbl.com/support-knowledgebase.html
Toll Free Number : 1800 102 0525
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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