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Thanks for valuable time over the call.
We understand your concern about the return for your order 'Morphy Richards Insta Cook Electric Kettle'.
We are sorry for the trouble you had to go through.
We completely understand and this isn't something we would want you to go through.
You can be sure that we'll take your feedback very seriously.
We've spoken to the seller and they're looking into this and they'll take utmost care to ensure this does not happen again.
Trust us, it was never our intention to give you an unpleasant experience as we don't want to lose valuable customer like you.
We ensure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again. As you are one of our valued customers, your satisfaction is one of our primary concern. We want to assure you that additional measures are put in place so this does not happen again.
We request you to wait for 24 hours so that the seller will update the status of the return of your order.
We would like to thank you for your understanding.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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