Notes

return creation

May I forward your replacement request to the seller?

May I forward your exchange request with the size 7 to the seller?

Before sending your request to the seller, I need some confirmations from you.

May I know the exact issue you are facing with the product?

Can you confirm whether the package was tampered or not? / Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?

2. Please confirm whether you have brand box and MRP tag which you have received along with the product?

Please confirm, if you would like to go ahead with a replacement or a refund?

3. Also confirm whether the pickup address will be same as delivery one to raise the return request? // dont expect : Also confirm, whether the delivery address will be same as original product's one to raise the replacement request?

4. Your primary contact number '9003717890' is correct or not.

5. Would you wish to update an alternate number? /

While checking we might need to contact you, is there any alternate number you want to share?

Thanks for sharing all the details and confirmations.

6. I request you to share the bank details so the seller can proceed the refund request.

Please wait for a minute or two so that I can request the seller to raise the return request.

I have escalate the issue and we will get back to you with an update by .

Please share the following bank details, need by the seller for refund:

(1) Account holder's name
(2) Bank name and Branch.
(3) Account number.
(4) IFSC.

I would like to let you know that you have just received a One time password on your registered mobile number.

Request you to please confirm it.

...IF BANK DETAILS ARE ALREADY THERE..........................

Please confirm the bank details for refund. As I had a check, the bank details were already there.

Account holder's name

Account number ending with XXXXXX

IFSC Code: XXXXXXXX

Do you wish to have refund in the same account?

Please give me a minute or two while I forward your return request to the seller.

I want to let you know that the seller need to cancel your current replacement request as you have created it with the wrong reason to create the new return request with right reason.

May I forward your replacement request cancellation to the seller?

May I forward your Return cancellation request to the seller?

I want to let you know that the seller can only provide you replacement for the product as an exception as it belong to 'No Return ' category.'

It can only be shared by the seller after accepting your your replacement request.