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We understand your concern that the product '' you have received is not as described on Flipkart.
We're sorry for the trouble and this isn't something we want you to go through.
We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
The seller has refunded Rs.620/- to your bank account on February 20, 2019 with reference number: 805111372398.
This amount will be credited to your account by February 21, 2019, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your Card with the refund reference number.
If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
In the future, you can also return your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
I would like to thank you for your understanding.
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