Notes

Payment / Refund:

Pending:
As I have checked, your payment status is pending at the moment.
Not to worry, it shouldn't take more than 24 hrs to get updated.
Either the order will be confirmed or you will get the refund confirmation.
So, I request you to kindly wait till 24 hours for the further update.


Payment Successful:

As I have checked, your payment status is successful but the seller hasn't approve the order yet.
Not to worry, it shouldn't take more than 24 hrs to get updated.
Either the order will be approved or you will receive the refund notification.
So, I request you to kindly wait till 24 hours for the further update.

I would like to let you know that that the order was not fulfilled and hence the refund has been provided on XXXXX.
The amount will be reflected in your bank account within 8 business days from the day of refund completion. (For EGVs the refund TAT is 24 hours)


Failed:

As I check, the payment has not gone through and amount should not be debited for this transaction.
In case of any amount debit, bank will reverse the amount within 8 business days.


############################################################################################################ REFUND #################################### #############################################################################


Refund Completed/Processed.

I would like to let you know that the refund of Rs.549 is completed by the seller on Aug 11, 2019.
This amount will be credited to your Credit Card account by Aug 16, 2019, as per standard banking procedures.
This amount will be credited to your Debit Card account by Aug 16, 2019, as per standard banking procedures.

This amount will be credited to your Gift Card section by Aug 22, 2019.
This amount will be credited to your Flipkart Credit by Aug 22, 2019.
This amount will be credited to your PhonePe payment source by Aug 22, 2019.


The reference number for this refund is:
I request you to kindly wait till the promised timeline for the refund.

This amount should have been credited to your Debit Card / Credit Card account by Aug 11, 2019 as per standard banking procedures.
This amount should have been credited to your Gift Card section by Aug 11, 2019.
This amount should have been credited to your Flipkart Credit by Aug 11, 2019.
This amount should have been credited to your PhonePe payment source by Aug 05, 2019.


If you still haven't receive the refund, I request you to kindly get in touch with your respective bank.
Kindly use the reference number "" with the bank for the inquiry about the refund.
As the seller has already completed the refund from his end, further refund procedure depends on the standard banking procedures.

If you already confirmed from the bank and you still haven't receive the refund, not to worry, we are here to help you out.
What I am going to do is, I will escalate the issue to the concerned team to help you out.
Please do let me know if you would like to provide an alternate contact number.

I would like to let you know that the refund of Rs.570 is initiated by the seller on Aug 06, 2019 and it will credited within 1 business days to your .


PhonePe refund not received:

I request you to check in bank account associated with the PhonePe account.
Also cross check the transaction history in PhonePe app to know if the refunded amount has been utilized for other merchants.
If you still haven't receive the refund, not to worry, we are here to help you out.

What I am going to do is, I will escalate the issue to the concerned team to help you out.
Please do let me know if you would like to provide an alternate contact number.