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Hi xxxxxxxxxxx,

Thanks for writing in and being Flipkart plus member.

We tried to get in touch with you on 'xxxxxxxxxxxx' to talk to you about your concern but could not reach you.

We understand your concern that you want to purchase product 'xxxxxxxxxx' using Debit card EMI option.

We request you to firstly you can check eligibility for your Debit Card EMI.

We'd like to let you know that once you login in to Flipkart website/App/mobile site app you can see this offer on your homepage.

If you can not seeing the offer then you need to contact bank to get the Pre-approved EMI for debit cards and you can send an SMS 'DCEMI' to 57575 to check eligibility and they will receive an SMS immediately with an update.

If you are eligible you will receive the following SMS: Congratulations, you are eligible to avail EMI on your Debit Card for shopping on Flipkart.

If you are not eligible you will receive the following SMS: You can contact to your respective Bank so they can help you out.

Here are the important points:

- Debit Card EMI/Pre approved EMI is offered by HDFC/AXIS/ICICI/SBI banks
- Interest rate and tenure differs from bank to bank
- You can buy only one product at a time, however number of units for a single product may vary based on banks
- There are no processing fee or additional charges
- You need not pay any down payment amount to avail this offer
- EMI plans cannot be changed once an order is placed
- The minimum transaction amount to avail this offer differs from bank to bank
- The maximum transaction amount to avail this offer will vary for each user depending on credit availability

We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

If there’s anything else we can help you with, please let us know by visiting our help centre: or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.

We would like to thank you for your continued trust and support.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
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Regards; Team

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