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Thanks for your valuable time over the call and being a Flipkart Plus member.
We understand your concern about your cancelled order 'OD116220587838679000' for 'Redmi Note 7S (Ruby Red, 32 GB)'.
We completely understand and this isn't something we would want you to go through.
This is certainly not the kind of service we want you to experience but very unfortunately things has turned out on this way.
We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.
We'd like to let you know that the seller has refunded Rs. 5309/- for your order to your Credit Card on August 16, 2019. This will be credited to your account by August 26, 2019, as per standard banking procedures.
Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898.
Hope this helps
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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