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Customer segmentation refers to the strategy of dividing customers into groups.
Dividing and grouping customers on factors including credit score, type of account and payment method improves the functionality of the various strategies and helps the collection team to work on customer efficiently and upgrading their collection efforts. Today this process is used by multiple leading companies to boost up their working approach. Customer segmentation helps the collection team to recover more receivables with less cost.Customer Segmentation stands on the fact that every customer has their own value and own identity in the market so for different group of customers, different group of strategies works on.
     
 
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