Notes

Hi Nannenlo,

Thanks for giving your valuable time over the call and being a valuable Flipkart Plus member.

As per our telephonic conversation we understand your concern about the cancellation of your order 'OD116205851357573000'.

We're sorry for the trouble and this isn't something we would want you to go through.

We’d like to let you know that your order for 'X-Cross Extension Box 6 Socket Surge Protector' has been cancelled by the seller since you have chosen the option to cancel your order during the automated voice response call you received from us asking you to confirm your order.

Also, we'd like to let you know that your order for 'JBL T160 Wired Headset with Mic' has been cancelled as the seller’s partnered courier service provider could not find anyone at the delivery address to collect the package despite several attempts.

However, if you’d still like to buy the product, you can place a new order for it anytime by clicking here: https://www.flipkart.com/jbl-t160-wired-headset-mic/p/itmf5r5jkdfcvubc?pid=ACCF5R5JHUUZTJCF&lid=LSTACCF5R5JHUUZTJCFCUWFZU

Please make sure that either your colleagues, receptionist or security person is available at the address to collect the package when it is out for delivery.

We assure you that feedback has been shared with the seller so they can coordinate with their partnered courier service provider to avoid such instances which adversely affects the experience of our valuable shoppers like you.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

Hope this helps.

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