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Thank you for writing in.
We're sorry to know that you're facing an issue with your 'VibeX ™ Sweat Free, Dishwasher Safe, Snug Fit for Car Cup Holder – Travel Friendly Size Stainless Steel Mug'.
Since the product was delivered to you on March 15, 2017, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to help you out.
The good news is that the product is covered under warranty. You can get in touch with the brand's authorized service center and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
Here is the brand support details :
http://www.sony.co.in/section/servicecentres
1800-103-7799
http://justswipe.com/support/service-center/
You can call on the number:087930 38038 / 18001038038
In the unlikely event of the brand's authorized service center not being able to help you, please let us know and we'll definitely assist you.
We would like to thank you for your understanding and support.
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