Notes

We are sorry for the trouble you had to go through and this isn't something we would want you to go through

We'd like to let you know that we tried to get in touch with you on {order_contact_no} to talk to you about your concern but could not reach you

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.


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********************************************wait and refund**************
Hi Munshid,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand your concern that you are facing issue with your product 'JBL T110BT Wireless Pure Bass Bluetooth Headset with Mic' with order ID 'OD116291266117742000'.

We are sorry for the trouble you had to go through and this isn't something we would want you to go through.

As specified by you, a return request has been created for the order and a refund of Rs. 2199/- will be initiated within 4 business days as the pickup of the originally delivered product is confirmed by the courier service provider.

Please keep the item along with the original product box, accessories and tags ready for pickup by September 04, 2019 as the Wishmaster from Ekart Logistics will not be able to complete the pickup in case any item is missing.

Also, remember to collect the acknowledgement receipt once you hand over the product.

In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

We would like to thank you for your continued trust and support.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.
**************************************************denied door step*************
Hi Sumit,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '7008863951' and '9040452481' to talk to you about your concern but could not reach you.

We understand your concern about the delivery of your order 'OD116392742188603000' for 'Vision glass Blue Line Black 015 Wash Basin With Mirror One Self & Steel Stand Full Set Wall Hung Basin' and the experience with the courier service provider manager.

As per previous conversation, the Wishmaster from Delhivery denied doorstep delivery of your order.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

Please be assured that our concerned team will look into this and get back to you with an update by September 06, 2019.

We would like to thank you for your continued trust and support.

Thanks for choosing Flipkart.