Notes

*************************** assign case
Hi Chandan,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '9679126416' to talk to you about your concern but could not reach you.

We understand your concern about the installation and demo for your product 'Vu Ultra Smart 80cm (32 inch) HD Ready LED Smart TV (32SM)' with the order ID 'OD116291260734535000'.

We are sorry for the delay in installation and demo for your product.

Please be assured that our concern team we'll look into this and get back to you with an update by September 06, 2019.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
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Hi Pardeep,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9814851603' to talk to you about your concern but could not reach you.

We understand your concern that you are facing the issue for your product 'Hush Puppies By Bata ELAN EMBOSSED DERBy Formal For Men' with the order ID 'OD116196090829562000'.

Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email.

We'll call you again within the next 24 hours.

Thanks for choosing Flipkart.

*********************** invoice not receive*****************************
Hi Abhishek,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9819588488' to talk to you about your concern but could not reach you.

We understand your concern that you want the invoice for your product 'Vu 42D6455 107 cm (42) LED TV' with the order ID 'OD102950997958200000'.

We are sorry to let you know that currently seller will not provide the invoice for your order due to some technical issue.

Please be assured that we'll look into this and get back to you with an update by 48 hours.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.

************* specification *************
Hi Shabnam,

Thanks for valuable time over the call.

We understand your concern that you want to know the availability of the product in black color.

We are sorry to let you know that we are unable to provide you the details as we have not received the product name in the screenshot which you have not sent to us,

We request you to get back to us with the exact product name or product page link within 72 hours. So, we'll able to help you out.

While replying to the email, please ensure that the subjected line is not to be edited.

Thanks for choosing Flipkart.


**************** cx not receive product assign the team ************************
Hi Sonali,

Thanks for writing in,

We understand your concern that you have not received your product 'OBN Nail Polish Remover Pads, Wet Wipes (Nail Paint Reducer)Pack Of 6' with the order ID 'OD116357898642064000'.

We are sorry for the trouble and this isn't something we would want you to go through.

Please be assured that our concern team we'll look into this and get back to you with an update by September 07, 2019.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.