Notes

Hi Salam,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9037662416', '9846018491' and '7034005098' to talk to you about your concern but could not reach you.

We understand your concern about the return of your order 'OD116215237758686000' for 'LS Letsshop Sensor Operated On Off Color Changeable Led Mushroom Night Lamp011 Night Lamp'.

We're sorry for the trouble and delay in response. We completely understand and this isn't something we would want you to go through.

As we looked up your order and found that return of your product has been successfully done.

However, we’d like to confirm that the seller has refunded Rs.179/- to your Debit Card on August 17, 2019 and this amount should have been credited by now.

In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

For any further query, you can visit our help centre by visiting the link: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.






Hi Hyndavi,

Thanks for giving your valuable time over the call and for being a valuable Flipkart Plus member.

As per our telephonic conversation you have confirmed us that you've received the refund of your order 'OD116164672201688000' for the product 'GRMART M2 Band mi fitness band ( Compatible with Android and IOS) Fitness Band' and your issue has been resolved. Hence, we're closing this query.

Also, we'd like to let you know that the seller has refunded an amount of Rs.472/- for your product 'Sheetal Associates Women Maxi Black Dress' with the order 'OD116002931980153000' to your Debit Card on August 17, 2019. This will be credited to your account by August 29, 2019, as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 130054561304.

If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

However, we'd like to let you know that serviceability of an area depends on many factors such as seller's location, delivery address and also the type of product.

If you'd like, you can have the item delivered to your office, a friend or family member's address which is serviceable.

Alternatively, you can choose to get it delivered at a pickup store closest to you if one is available in your area while you place an order from our app.

To check if an area is serviceable, visit the product page on our website or app and use the ‘Check Availability’ feature by entering the pincode.

The sellers and courier service providers are rapidly expanding their services and hope to deliver in your area soon.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

We hope to hear from you soon.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.









Hi Babita,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '8058840050' and '9950749900' to talk to you about your concern but could not reach you.

We're writing in continuation to our previous email about the refund for your 'Asus Zenfone Max Pro M1 (Grey, 32 GB)' with order ID: OD116217732475662000.

We’d like to confirm that the seller has refunded Rs.7499/- to your Debit Card on August 09, 2019. with the reference number: QUR27819059522 and this amount should have been credited by now.

In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Alternatively you can also call our toll-free number 1800 208 9898.

We would like to thank you for your patience and understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

We would like to thank you for your continued trust and support on Flipkart.