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Hello, $contacts.name.first. Good Morning!
It is going to be a pleasure assisting you today.
Rest assured that I am going to verify your concern now.
I understand that [INSERT SITUATION] is frustrating, and I will do everything I can to take care of this for you today.
Perfect, I am really glad to hear that! How may I help you today?
I am really sorry to hear that. Is there anything I can do to help you?
Hello Mary. I understand the problem and will be happy to help you. Let’s see what I can do.
I understand how you feel, I’m very sorry. We’re going to take care of this for you right now.
Supervisor review
I’m deeply sorry about *Issue*. Let me speak with my supervisor to see how we can correct this for you.
I’m sorry that *product or service* is not what you expected. I want to talk with my supervisor to see what we can do.
I’m very sorry, but fulfilling that request isn’t possible at this time. Let me check and see what else I can do for you.
I feel that the best way to solve your issue would be *solution*
I’m really sorry but what you’re asking is beyond the scope of what we can do. Here’s what I CAN do:
I may need to check with my manager to accommodate that request.
We thank you for holding and apologize for the wait.
I am glad that I have now been given the opportunity to gladly assist you today.
I hope I have covered your request or query on this order today. $contacts.name.first, is there anything else I might help you with today?
Due to idle time for several minutes the system will close this chat for now.
I understand how you feel, I’m very sorry.
We’re going to take care of this for you right now.
$contacts.name.first, is there anything else I might help you with today?
I have tracked the item and our records show it was delivered tot he address, we are really sorry you did not get it. The item is sold and shipped by third party vendor, Pharmapacks. But we stand behind of every product ordered from the walmart.com site.
In order to get this resolved and offer you either a refund or replacement, I will need to send an escalation to our Marketplace department and they will respond within 24 hours by email.
4731965538381 replacement LAD>
May I proceed with the escalation?
Association Nation.
The Fourth Kind
4601953642827
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