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Thank you for your valuable time over the call.
We understand your concern about the cancellation of your order 'OD115372028075300000' for 'Realme 3 Pro (Carbon Grey, 64 GB)' and we are sorry for the trouble you had to go through.
We'd like to let you know that your order was cancelled due to placing 2 or more orders using the same IMEI number.
Your order 'OD115372027726007000' for 'Realme 3 Pro (Carbon Grey, 64 GB)' with the same IMEI has been shipped by the seller and will reach you by May 06, 2019.
You can check your order status here: http://fkrt.it/bqWLi~NN
You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm with a maximum of 2 messages per day. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi Susanta,
Thanks for writing in.
We understand your concern about the cancellation of your order your order 'OD113618043502963000' for 'Nokia 6.1 Plus (Blue, 64 GB)' and we are sorry for the trouble you had to go through.
We looked up your order for Nokia 6.1 Plus (Blue, 64 GB) and found that it has already been cancelled by the seller because of using same IMEI number to place multiple orders .We are sorry for the trouble you had to go through.
We request you to place a fresh order now as the product will not get cancelled again.
Here is the link to the product page: https://www.flipkart.com/product/p/itme?pid=MOBF8FCFZJRRWHKG
Please feel free to write back to us for any other query in the future.
Hope this helps.
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