Notes

Hi Shrikrishan,

We'd like to let you know that we tried to get in touch with you on '8691829754' and '8369059065' to talk about your concern but could not reach you.

We're writing in continuation to our previous email about the refund of your order 'OD116140347424032000' for 'HANA Ultra dry HAIR DRYER Hair Dryer'.

We are sorry for the trouble you had to go through.

We’d like to let you know that that the seller has refunded Rs 487/- to your Debit card on August 10, 2019 with the reference number: 'QUR27816096633' and this amount should have been credited by now.

Hope you have received the refund, so we are closing the case.

In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell here.

We would like to thank you for your patience and understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!

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Hi Ashok,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9818105023' and '9958866721' to talk about your concern but could not reach you.

We understand that you'd like your order 'OD116335213054035000' delivered at a specific date.

We are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.

In case you may not be available at the time of delivery, you could have a friend or a family member collect the package on your behalf. If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

We assure you that the courier service providers will try to deliver your order again on the next working day, if you were not around to collect it during the first attempt.

Your order for 'Oomph! Casual Butterfly Sleeve Solid Women Brown Top' will be delivered by August 29, 2019 and you can also track your order status here: http://fkrt.it/bqWLi~NN

Also we would like to let you know that the courier service provider has confirmed that the shipment of 'Flying Machine Skinny Women Dark Blue Jeans' was delivered to you on August 24, 2019.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!


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https://www.flipkart.com/buynewtrend-women-maroon-dungaree/p/itmfhdyx57ghhqze?pid=DRPFHBUMQVBJXT6Q&lid=LSTDRPFHBUMQVBJXT6QO9TRJW
OD116358860017660000
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Hi Bhawana,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9782742932' and '9929530457' to talk about your concern but could not reach you.

We understand that you'd like your order 'OD116361182896941000' for 'Olviya Regular Fit Women Green Trousers' delivered at a specific date.

We are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.

In case you may not be available at the time of delivery, you could have a friend or a family member collect the package on your behalf. If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

We assure you that the courier service providers will try to deliver your order again on the next working day, if you were not around to collect it during the first attempt.

Your order will be delivered by August , 2018 and you can also track your order status here: http://fkrt.it/bqWLi~NN

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!

***************************************************************************************************************


Hi Dr. Dilip,

Happy to help!

Thanks for your valuable time over the call.

We understand your concern that you want the invoice for your order 'OD116209478273438000' with the IMEI and warranty period mentioned on it.

We are sorry for the trouble you had to go through.

We would like to let you know that the copy of the invoice provided by the seller for your 'Nokia 6.1 (Gold, Blue, 64 GB)' has been attached with this email and you can check the IMEI and warranty period on the same.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case, you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for being with Flipkart!

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